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Hanging Baskets Direct Hanging Baskets Direct
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Home > Customer Services


Customer Services

 

If you need to contact us about placing an order or for more information on a particular product or service, then for us to effectively forward the enquiry to the correct product manager,  please email us in the first instance with a brief outline of your query. Please leave your contact telephone number together with details of when it would be a convenient time for us to call you.

To contact us click here for our Contact Us page.

Alternatively simply click on the E-mail SALES ADVISER menu button above.

Guarantee

All products are checked by hand then scanned and weighed before despatch to ensure they are in good condition.  We double check that plants are free of disease continually and again before dispatch to ensure that all items sent are healthy at the time of delivery and true to type.  If we make any mistakes concerning your purchase then we will correct the error at the  earliest opportunity.

This guarantee is in addition to your normal statutory rights.



 

 

BASKET MATERIALS
What are your baskets made from ?
Full info
BASKET LIFE
With a bit of help from Miracle-Gro and Tomorite
Full info
RECIPES
Hanging basket and patio container recipes for you to enjoy.
Full info
PLANTING GUIDE
Hanging basket guide for Summer and Winter.
Full info
PLANT SIZE GUIDE
Our plant size guide illustrated for your ease of use.
Full info
LADYBIRD GUIDE
Read how you can look after ladybirds while looking after your garden.
Full info
DELIVERY GUIDE
Read our full delivery guide. All plants are delivered free of charge!
Full info
CLIMBING PLANTS
Help With Planting and Pruning your Climbing Plants
Full info
BULBS
A Planting Guide for Bulbs
Full info
FEEDBACK
Live unedited feedback for our products
Full info

 

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